Contract Support model work like you out source your IT Department to us. We will help you to plan and advise for the best of your interest.
We will take care and manage every aspect of your IT infrastructure. It means that all devices, all vendors and all IT concerns are our responsibility now. Leaving you to focus on running your business. With this model, your IT budget is fixed. There are no additional charges for your support request.
CONTRACT SUPPORT SCOPE
DESKTOP & LAPTOP
Troubleshoot computer issue, virus removal, backup, format reinstall...
PRINTER & SCANNER
Fix printer issue like not printing, off print alignment, share printer...
Unknown server issue, User unable to login, permission issue....
IT INVENTORY AUDIT
IT Inventory Audit and record keeping, License Audit, Inventory aging.....
Preventive Maintenance can detect computer problem before it become a major issue that cause downtime
We’ll come and fix your IT hardware failures such as printer, power supply....