ON DEMAND SUPPORT

On demand IT support is an ideal support model for you if you want to get to know us and see how well we deliver business IT support before you decided to enter into a contract support model. This support model also suitable for businesses with small team of employees and basic infrastructure.

With this support model, you know that you have a trustworthy IT partner where you can call for help whenever you need it, but your business must not be sensitive to IT outage as on demand support doesn't backed by guaranteed response time. Alternatively you can consider our Contract Support where response time are guaranteed.

ON DEMAND SUPPORT SCOPE

DESKTOP & LAPTOP

Troubleshoot computer issue, virus removal, backup, format reinstall...

PRINTER & SCANNER

Fix printer issue like not printing, off print alignment, share printer...

SERVER

Unknown server issue, User unable to login, permission issue....

IT INVENTORY AUDIT

IT Inventory Audit and record keeping, License Audit, Inventory aging.....

PREVENTIVE MAINTENANCE

Preventive Maintenance can detect computer problem before it become a major issue that cause downtime

HARDWARE FAILURE

We’ll come and fix your IT hardware failures such as printer, power supply....